Purchased NEW maschine MK3, Native Access and my native profile Does not show maschine install

BCDBassist2024
BCDBassist2024 Member Posts: 6 Member
in Maschine

i just recieved my brand new Maschine MK3 from zzounds yesterday, i have registered serial, updated Maschine HW, Downloaded the updates manually From NI website, downloaded drivers manually, tried everything i have seen on reddit and NI website, and i have a ticket in with NI i have yet to hear back on


im not going to spend an additional $30+ on a license for maschine software when i just paid $500 for the hardware, so if thats the case this thing is getting returned for a refund and i will make sure to steer people clear from native instruments

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  • BCDBassist2024
    BCDBassist2024 Member Posts: 6 Member

    oops i have just realized I completely forgot to mention why this was posted


    i have done all of these things ive stated and the maschine app is nowhere to be found


    installed

    Ready to install

    None of it

  • PK The DJ
    PK The DJ Member Posts: 2,101 Expert

    It's a known issue. See here

    Support are gradually getting through the backlog

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