The "Kontakt 5 running in demo mode" solutions don't work!!!

kma

Hi All,

*** Moderators, PLEASE leave this open for a bit! The normal fixes don’t work for me and I want to see if someone has solved this a different way. Thanks!***

I have the dreaded Kontakt 5 running in Demo mode on an M1 Mac, but the usual fixes don’t work.

I’ve tried everything here:
https://community.native-instruments.com/discussion/29289/kontakt-and-libraries-still-in-demo-mode

and here:
https://support.native-instruments.com/hc/en-us/articles/10492337780253-GUITAR-RIG-5-KONTAKT-and-SUPER-8-R2-Open-as-Demo-Versions-on-Apple-Silicon-M-Systems

I have :

• trashed Kontakt 5 prefs
• restarted computer
• installed Native Access 3.2.3 (using “replace”) and refreshed
• installed Kontakt 5
• opened Kontakt 5 standalone
• made sure that NTKDaemon and Native Access have both been given Full Disk Access
• checked installation paths
• tried different versions of Logic (all running in Rosetta)

Is anyone else in the same position? Is there anyone out there for whom the fixes DIDN’T work? Did you eventually find a solution?

What am I doing wrong???

Thanks!
KMA

2021 16-inch MacBook Pro (M1 Max)
Ventura 13.7
Logic 11.0.1 in Rosetta mode (I have tried older versions too)

kma

Thanks to @WIngramMusic on this thread, my problem is now solved!!!

The only thing that worked was the deletion of the Native Instruments folder (Macintosh HD > Users > Shared > Native Instruments).

Here’s what I did:
- trashed Kontakt 5 prefs
- trashed the Native Instruments folder (Macintosh HD > Users > Shared > Native Instruments)
- re-installed Native Access 3.2.3 (using “replace”)
- restarted
- opened Native Access and installed Kontakt 5
- hit “refresh” in Native Access

Woohoo!

Jeremy_NI

If that didn't help, please reach out to our installation specialists here: https://bit.ly/NI_support_NA

kma

Thanks to @WIngramMusic on this thread, my problem is now solved!!!

The only thing that worked was the deletion of the Native Instruments folder (Macintosh HD > Users > Shared > Native Instruments).

Here’s what I did:
- trashed Kontakt 5 prefs
- trashed the Native Instruments folder (Macintosh HD > Users > Shared > Native Instruments)
- re-installed Native Access 3.2.3 (using “replace”)
- restarted
- opened Native Access and installed Kontakt 5
- hit “refresh” in Native Access

Woohoo!

kma

https://community.native-instruments.com/discussion/comment/195991#Comment_195991

Hi Jeremy.

I've been in touch with support already. The NI Support team referred me to the standard set of instructions in my original post.

The solution came instead from a user on this forum.

Thanks.

Stephen Boykin

Yes the standard fix didn't work for me. Seems to be a pretty complicated process to be able to get Kontakt 5 to work on my older projects. I have the more recents versions as well but I need to be able to play my older projects that use Kontakt 5. I'll try it and see what happens. I was running fine on my M1. Just updated to an M4 and that's when the inability to activate Kontakt 5 started.

fightarn

So the other versions of kontakt player 6,7,8 will work after this ?

So it will not effect anything made inthe newer versions?

mylescochran

I followed all the steps exactly in kma's post here and on VI Control and I'm still stuck in demo mode running Kontakt 5 in old sessions in PT using Rosetta on a Mac Studio M2 on Sonoma 14.5.

Aside from kma, has anyone gone through those steps and had success opening a PT session using Rosetta and not gotten Kontakt 5 demo mode trouble?

EDIT: Now I'm running into demo-mode timeout on my session. This is crazy.

Many thanks,

Myles