Kontakt 5 stuck in demo mode on M2 Mac.

Chartreuse
Chartreuse Member Posts: 9 Newcomer
edited July 13 in Kontakt

On a new M2 Mac installation, Kontakt 5 is stuck in demo mode but K6 and K7 are not. I tried re-installing which didn't help. In Native Access it shows it as being registered. Replacing Native Access with the older version as detailed in other posts did not fix the issue. What can I do so that I can access the huge amounts of older sessions with K5 in them?

There's GOT to be a way to access Kontakt 5 with my older sessions or I will literally need to sell my new Mac Studio and go back to Windows because so many older sessions have tons of customized Kontakt 5. That simply can't happen.

Tagged:

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,131 mod

    Hey @Chartreuse Kontakt 5 has been discontinued and not been updated for a long time and therefore still require Rosetta2.

    With Native Access version 3.3.0, the NTKDaemon service is running natively on Apple Silicon / M-Systems. As a result, the applications deem the activation invalid. There is a workaround here: GUITAR RIG 5, KONTAKT and SUPER 8 R2 Open as Demo Versions on Apple Silicon / M-Systems

  • Chartreuse
    Chartreuse Member Posts: 9 Newcomer
    edited July 12
    https://community.native-instruments.com/discussion/comment/83926#Comment_83926

    Thanks Jeremy. As I wrote in the post: I tried that but it doesn't work. It looks like it doesn't for many others either. There must be another way?

    We need to be able to open up older sessions that have K5 even though it's been discontinued -- for users like me our livelihood can sometimes depend on the ability to do that for longtime ongoing shows and projects. Right now I'm in a really bad place work-wise because of this...it's the only thing holding me back.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,131 mod
    edited July 13

    @Chartreuse Try the following (after following the steps in the article):

    1. Navigate to the following directory:
    2. Macintosh HD > Users > Shared
    3. Delete the "Native Instruments" folder.
    4. Restart Native Access and press the refresh button


  • Chartreuse
    Chartreuse Member Posts: 9 Newcomer
    edited July 14
    https://community.native-instruments.com/discussion/comment/84209#Comment_84209

    Unfortunately that did not work either. I will go a different route, am paying a company to go into some .plist files and fix it. Should not have to do that, but I gotta work.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,131 mod

    @Chartreuse I am sorry to hear that. My colleagues also proposed another workaround. That didn't work either?

  • SCG
    SCG Member Posts: 1 Newcomer

    Exactly the same issues & situation @Chartreuse @Jeremy_NI any help?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,131 mod

    @SCG Have you followed the steps in the article and the other step in the thread? I see you are in contact with my colleagues from support regarding Kontakt 5 not installing, is it for the same issue? In any case my coilleague got back to you, let him know if you still have issues, and please include this demo problem as well.

Back To Top

Categories