Sold Maschine MIKRO MK3, but can't transfer MASCHINE 2 Essentials

enigmeta
enigmeta Member Posts: 1 Newcomer
in Maschine

Hi,

I sold my Maschine MIKRO MK3 second-hand to another user. I used license transfer to transfer the licenses for the hardware and expansions.

However the other user can't see the core MASCHINE 2 software that came with the device. So now neither him nor me can use the device. How can we fix this?

Best,

Frederik

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Comments

  • PK The DJ
    PK The DJ Member Posts: 1,915 Expert

    Possibly because Maschine 2 is no longer current software? Check that the user has enabled the option to show legacy/discontinued products in NA.

  • Tom Collins
    Tom Collins Member Posts: 94 Helper
    edited December 3

    Usually you transfer the hardware license and the bundled software will transfer automatically with it, that's why you cannot transfer the bundled software by itself, it has to follow the hardware… If that didn't work, I suspect only NI support can help you.

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