Have new Maschine Mikro Mk3 - can't locate software

SeanoftheDead
SeanoftheDead Member Posts: 8 Member
in Maschine

Hi,

I received my new Maschine Mikro, registered it using Native Access, and it appears on the website as "MASCHINE MIKRO MK3 HW". But there is no software listed there nor does it appear in Native Access anywhere.

I am running Mac OS 13.3 which is listed as approved.

What is going on? Where is the software?

Over on Reddit, several other people are having this same issue so it seems like NI has messed something up. What is the answer?

Comments

  • SeanoftheDead
    SeanoftheDead Member Posts: 8 Member

    Does anyone at Native Instruments ever respond here?

    The "support" available to customers from this company is terrible.

  • Cris_Raver
    Cris_Raver Member Posts: 1 Newcomer

    Hi. I'm having the same problem with a new maschine mikro mk3. Please if you find any solution, tell us!

  • SeanoftheDead
    SeanoftheDead Member Posts: 8 Member

    There are a bunch of us apparently.

    I have a support ticket with NI started - but no response yet.

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