Issue running komplete kontrol from Pro Tools after 2024.10 upgrade, anyone have a solution?

squeakynee
squeakynee Member Posts: 4 Newcomer

I recently upgraded to Pro Tools 2024.10. I also installed Kontakt 8 Player, and updated all of my Arturia plugins to the latest version. I am running the latest version of Komplete Kontrol (v 3.3.3). If I launch the stand alone version of Komplete Kontrol I am able to load and play the Arturia V series plugins without a problem. But if I add Komplete Kontrol as a plugin in Pro Tools, when I try to load a V series plugin I get the message 'Loading Issue <plugin> could not be loaded.' This was working before upgrading.

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Best Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,997 mod
    Answer ✓

    Do Pro Tools and Komplete Kontrol have full disk access? How to Enable Full Disk Access on macOS

    Also try to hit rescan here when Komplete Kontrol is open in Pro Tools:

  • squeakynee
    squeakynee Member Posts: 4 Newcomer
    Answer ✓

    Hey Jeremy_NI, thanks so much for your suggestions. I rescanned and enabled full access to the native apps, but also had to upgrade Protools to 2024.10.1. Then everything worked. Thanks!

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,997 mod
    Answer ✓

    Do Pro Tools and Komplete Kontrol have full disk access? How to Enable Full Disk Access on macOS

    Also try to hit rescan here when Komplete Kontrol is open in Pro Tools:

  • squeakynee
    squeakynee Member Posts: 4 Newcomer
    Answer ✓

    Hey Jeremy_NI, thanks so much for your suggestions. I rescanned and enabled full access to the native apps, but also had to upgrade Protools to 2024.10.1. Then everything worked. Thanks!

  • squeakynee
    squeakynee Member Posts: 4 Newcomer

    Hi Jeremy_NI

    I found there is an issue when starting Protools with 'Open using Rosetta' checked (right click on Protools app, select get info). I thought installing Protools 2024.10.1 fixed the issue I was having, but in reality when I did the upgrade the 'Open using Rosetta' was unchecked by default. I need to open using Rosetta for applications like BFD3. I'm pretty sure Komplete Kontrol was working with the Rosetta option checked before I did the upgrade. Do you know of a work around for me to use Komplete Kontrol with the Rosetta option checked in Protools? I love the integration of my Kontrol S88 keyboard with the plugins.

  • squeakynee
    squeakynee Member Posts: 4 Newcomer

    I found a solution by loading BFD3 into Ensemble Pro, unchecking the Protools Rosetta option, and linking to the Ensemble Pro BFD3 instance in my Protools project. With this set up I am able to use Kontakt Kontrol in Protools along with my BFD3 tracks.

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