S61 MK3 stuck on Welcome/Add serial-Screen. Win 11 doesn't recognize the device.
Belereon
Member Posts: 1 Newcomer
Hi everyone,
I received my S61 MK3 today but I can't get it working. I'm stuck on the Add serial-screen. Win 11 doesn't recognize the device. It is listed as unknown USB-device. Therefore I can't update the firmware.
I installed the Hardware Connection Software, deleted and reinstalled it. I also tried other USB-Cables but nothing works. I tried to follow the troubleshooting guides, but in these the device is at least listed in the device manager.
Any advice is highly appreciated.
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