Traktor Kontrol S2 MK3 Not Working

Hi. I'm having a recurring problem with my Kontrol S2 MK3 that is becoming more and more crippling. I will plug the controller in via USB and it will light up fully but then go dark. When I open Traktor 3, the controller is not responsive. None of the buttons work. Previously I have managed to fix this problem by reinstalling Traktor, but it is becoming more and more frequent. I had to reinstall Traktor yesterday and today the controller is already unresponsive. Windows can see the device and tells me it's working correctly. I have installed all the latest drivers, and I have followed the troubleshooting steps - trying different USB ports, resetting the controller settings to default, etc.
Does anyone know why this is happening and how to avoid it? I am getting extremely frustrated and I'm on the verge of getting rid of Traktor and going over to Rekordbox. I am using Windows 10, by the way.
Thanks in advance for your help.
Comments
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hey @FesLerdinand - could you follow the steps in the link below and let me know if the issue persists?
My Native Instruments Hardware Device is Not Recognized
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