Kontakt crash when opening Cubase 12

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LJWalton Member Posts: 1 Newcomer

June 2022 edited October 2024 in Kontakt

This has happened twice in the last few days when I tried to open a Cubase project. A recent crash created an NICRASH file and an onscreen prompt said I should submit the file to Native Instruments Support. Is there a specific address I should send it to? Thanks.

LJ

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Blindeddie Member Posts: 1,559 Expert

June 2022 Answer ✓

OK, I will just leave this here...
How to get in touch with our Customer Care 📧 — Native Instruments Community (native-instruments.com)

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Answers

Blindeddie Member Posts: 1,559 Expert

June 2022

Go through the Kontakt wizard on the support page and you can create a ticket and explain the issue and attach the crash file!

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Blindeddie Member Posts: 1,559 Expert

June 2022 Answer ✓

OK, I will just leave this here...
How to get in touch with our Customer Care 📧 — Native Instruments Community (native-instruments.com)

0

This discussion has been closed.

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