Clean My Mac causing a lot of issues with our products. Please read.

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Comments

  • Rico010
    Rico010 Member Posts: 137 Advisor
    edited December 1

    I use it for many years, no harm ever done to NI software. Use it smart, uncheck unwanted actions before making system changes.

    With all my respect, but I do believe any issues caused by Clean My Mac to other software are responsibility of the users only. I use it as well for many years already. Not daily, even not monthly. Only sometimes, when I need it. And you need to be aware of what it is really doing, reading what it’s going to remove before you hit “go”.

    Otherwise it is very similar to deleting a system folder by an accident and saying that you could not restore the software, just because some system files were automatically deleted when you did a cleanup of your system folder.

    I understand, not everybody here is a system administrator so not I am. But if you’re using any kind of automation, you need to be aware of what it is doing under the hood. If you don’t know what the tool is doing, just don’t use it.

  • babyd
    babyd Member Posts: 2 Newcomer

    I have used it for years without any issue until this week. Bummer.

  • klaut
    klaut Member Posts: 2 Newcomer

    So, how come CleanMyMac doesn't cause any trouble to my other software like Arturia, Kilohearts, UVI, etc etc? The only problematic thing is Native Instruments. Interesting…

  • Milkman
    Milkman Member Posts: 277 Advisor

    Ive been in technology close to 40 years. Ive been an in-house trainer, senior support tech and helpdesk & IT manager, net eng, net admin, generalist.

    Not once - ever, in any era of the modern PC OS (since the GUI) - have I recommended the use of automatic registry or system cleaners. Not once. When I worked for PC builder/repair shops, I cant count how many times people came in for support for machines whose OS'ed were borked because of "registry" or "system" cleaners.

  • ccoursey52
    ccoursey52 Member Posts: 17 Member

    I've used CleanMyMac for years.

    Never had an issue arise.

    So. What's so different about v5 that it's causing failures of NI software?

  • ccoursey52
    ccoursey52 Member Posts: 17 Member

    Nevermind. I'll follow through with your suggestions.

    I hope we can all just let go, put aside, and have a refreshing holiday season.

    Best regards,

    Charles

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