BUG: Flickering screen using NI plugins

RemyCooper
RemyCooper Member Posts: 2 Newcomer
edited November 5 in Tech Talks

Hi, not sure if I'm at the right place to share bugs, but my screen has been flickering when I'm using NI plugins recently. It's pretty annoying. Anyone else had this problem? All the plugins are up to date.

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,548 mod

    Maybe some more information about your setup would help here. What's your operating system? What plugin specifically? Are you usin a laptop, an external monitor? What kind/model, what graphic card are you using?

  • XBaker
    XBaker Member Posts: 7 Member

    I'm experiencing the same issue. I use an AMD Radeon graphics card which I understand can exhibit the issue. The source of the flickering is the QT framework. a compatibility library was removed a version or two ago and it unmasked the issue on Radeon cards. Looks like NI fixed it for Machine but I still have the problem in Kontakt 7. I understand it's a problem in ver 8, too.

    Tom

  • RemyCooper
    RemyCooper Member Posts: 2 Newcomer

    I'm using a Mac M1 14 inch 2021 laptop. Just the laptop's screen. So a retina XDR display

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,548 mod

    With which plug-ins and in what context? So we can try to repro and forward to the devs.

  • Russellmus
    Russellmus Member Posts: 62 Helper

    For me, it's all the standalone apps on my M1 Pro MacBook, with MacOS 15, but it was present on many months ago on 14 as well. Have an external monitor, but it happens on both that and the built in screen.

    Can confirm it frequently happens with Kontakt 7, Kontakt 8 Player, Guitar Rig 7, and Komplete Kontrol. Seems to happen at random, both in standalone or the plugins within Logic. Sometimes I observe it happening to a lesser extent as I move my cursor over various elements in the UI (the flickering is in sync with the cursor crossing elements), but other times it happens when I am not interacting with the window.

    Usually I can stop the flickering by dragging the window back and forth between my displays. Sometimes I only have to drag it once and it's cured, other times it's more persistent.

    To clarify, it's the windows that flicker, not the whole screen.

    Golly gee it's annoying!

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