Formatting hard disk or transferring to new PC

Gabriele Leggieri
Gabriele Leggieri Member Posts: 4 Member
edited October 2024 in Komplete General

I would like to know how I can keep my licenses if I have to format my hard drive or buy a new PC. I need to transfer my sounds and everything. Can anyone tell me how? Thanks.

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Best Answer

  • donmaddonald
    donmaddonald Member Posts: 270 Advisor
    edited October 2024 Answer ✓

    you don't need to do anything to keep your licenses as they are linked to your account.

    in the new computer just download native access, log-in with your account and you should be able to download and install all your stuff.

    If any issues with that, I believe that you can open a ticket with the customer support, and they will help you out, but most likely no issues.

Answers

  • donmaddonald
    donmaddonald Member Posts: 270 Advisor
    edited October 2024 Answer ✓

    you don't need to do anything to keep your licenses as they are linked to your account.

    in the new computer just download native access, log-in with your account and you should be able to download and install all your stuff.

    If any issues with that, I believe that you can open a ticket with the customer support, and they will help you out, but most likely no issues.

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