My Guitar Rig 7 Pro User Presets disappeared??????

Bill Perry

I put a LOT of work into setting up user presets and they just disappeared. Hadn't opened Guitar Rig 7 Pro for a little while and now none of them show up… Any body help with this? Thanks🤬

Vocalpoint

https://community.native-instruments.com/discussion/comment/185973#Comment_185973

Give this a whirl (under File-Preferences):

VP

Vocalpoint

Did you start GP7 in standalone mode first? This is a required step to initialize the database.

VP

Bill Perry

Started in standalone.

I saved many of my presets with multiple color codes… FYI

Thanks for any help!

Vocalpoint

https://community.native-instruments.com/discussion/37601/my-guitar-rig-7-pro-user-presets-disappeared

When did you originally put all your presets in?

The way this reads - it feels like you did a bunch of presets months ago and now you are opening GR7 today?

Do I have this right?

VP

Bill Perry

That is correct.

Vocalpoint

https://community.native-instruments.com/discussion/comment/185948#Comment_185948

Hard to troubleshoot that with knowing every single change to the system since you first entered the presets.

And - back when you did enter them - can you confirm that they actually appeared correctly within the left panel of your screencap?

I see you are on Windows - user presets are stored as below.

You can check your drives for this location and at least see if the preset files are still out there somewhere.

Or run a search over the entire drive looking for *.ngrr files

If neither of the above turn up anything - there is a rare possibility that you never actually saved anything.

VP

Bill Perry

They are all showing in rack presets… how do I get them back into the program? Thanks for all your help by the way!

Vocalpoint

https://community.native-instruments.com/discussion/comment/185973#Comment_185973

Give this a whirl (under File-Preferences):

VP

Bill Perry

Hey VP worked like a charm. Your responses and timing were awesome! Thanks again! 😎

Vocalpoint

https://community.native-instruments.com/discussion/comment/185977#Comment_185977

Rock on bro!

VP

Bill Perry

Hey VP worked like a charm. Your responses and timing were awesome! Thanks again!

Bill Perry

Hey VP… Back again. Was using GR7 tonight and it froze at one point and when I restarted it all my presets were gone again. Tried the above and a dialog box came up saying importing presets and then the program crashes. When I reopened it no presets at all. Did this multiple times. Got any suggestions? Cheers. Bill