Instruments from Komplet Kontrol not showing on the display unless Keyboard is switched off /on

Alain82 · October 2024

Dear NI,

When I start up Cubase Project, since 2-3 weeks I have the follwowing problem:

The display on my NI Komplete S88 mk2 is showing a ramdom picked or the last chosen instruments from Kontakt from the last day. (Computer is restarted each day completely no standby etc.) But when I switch tracks the instrument on the display is not changing. So Instrument on the display and keys led are not maching the aktive track.

When I switch off the keyboad and switch it on again while I am in the cubase project, then all is working als usual.

Win 11 Pro 23H2

My Keyboard S88 mk2 has Firmware 0.5.9

Cubase Pro V 13.0.41

Komplet Kontrol V 3.3.3

Previously it was working as normal. What can I do?

Best regards,

Alain

Jeremy_NI · November 2024

@Alain82 @Kris Gorski @PoorFellow The issue is known already, it's not really that the GUI is not showing, it's just incredibly slow (up to 5 minutes in some cases).

https://community.native-instruments.com/discussion/comment/173812#Comment_173812

Please check the thread, workaround is there, which is using Kontakt 8 Player (or full) instead of Kontakt 7.

Kris Gorski · November 2024

I have the same problem. Did you find a solution?

PoorFellow · November 2024

@Jeremy_NI , appear as if this thread/problem were somehow overlooked .

Jeremy_NI · November 2024

@Alain82 @Kris Gorski @PoorFellow The issue is known already, it's not really that the GUI is not showing, it's just incredibly slow (up to 5 minutes in some cases).

https://community.native-instruments.com/discussion/comment/173812#Comment_173812

Please check the thread, workaround is there, which is using Kontakt 8 Player (or full) instead of Kontakt 7.