Problem with Traktor 4 (i have it and from 3.9)

Djfilopoulos

hello

i have problem with my traktor AGAIN

In the mid of the night the song stops to sounds but in the mac i see that plays (the waveform looks blurred after while)

after that i cant load song in the left deck (i have disable stop only to stopped deck as always)

i was forced to close the program and restarting the mac i have the same issue 3 times

in summer of 2023 i played every night and do me that 1 in a month

now im playing 3 times in week and 3 weeks now he do me 3 times 

macbook pro m1 + latest traktor 4 + s4 mk3 + x1 mk2 + external drive

victorp.sg

Which version of macOS are you using now?

Djfilopoulos

sonoma 14.7

victorp.sg

https://community.native-instruments.com/discussion/comment/180540#Comment_180540

In this case, I am sorry I will not be able to help you as I don’t have a clue then.

digisun

Do you use the sound cards from S4?

does this happen with different USB cables and different ports from your M1 as well?

Djfilopoulos

i use soundcard from s4 of course,yes it does with different usb cables,yesterday i swipe the ports and doesnt did it,does matter the ports???i use in the right the ssd external and left x1 + s4

yesterday i use it in the left ssd and s4 and the right x1 and works good,

djjoca

I have the same problem - using s4pro with two differents computers - one (Mac Pro 2016 - 16g Monterey 12.7.6 ) e other m3 2023 24gb sequoia 15.0

Cvarlievxo

Same issue.... try to turn off the power saving for the root USB! That will

work👍

Is there any upcoming updates for this?

digisun

https://community.native-instruments.com/discussion/comment/180649#Comment_180649

Ok, and what about your external drive? Is it self powered? Which Mac do you have?

Djfilopoulos

m1 pro and no power,Samsung T7 2tb

digisun

Mate, I want to help you. It would be cool if you tell me the exact model, hmm?

Anyway, It would be ideal if each device you connect to your Mac has a separate port.

On my MacBook I have 4 ports, one on the left died this summer…maybe you have a faulty one as well.

If you only have two ports and three devices, you should buy a good active USB hub. Maybe this will help your problem

Djfilopoulos

https://community.native-instruments.com/discussion/comment/181504#Comment_181504

brother thanks no problem i understand,macbook pro m1 pro have 3 ports,and i use it all,the ports doesnt have problems,so i find others with this bug,its not the hardware problem its software…