It seems that it is only possible to reactivate the not wanted yearly plan while I want to subscribe the monthly plan (the highest tier)
Hello,
native says this in the FAQ section:
Go to My Account, log in, and click on Subscription.
Click on the MANAGE MY SUBSCRIPTION tab.
Choose your plan and then click on the Change my Subscription option.
Doesn't it work?
No it doesn't work. I can only reactivate the not wanted subscription. It is the only option I can choose and after that it goes straight to the pay option.
Then only support can help you here I guess, you should be able to contact them here on the bottom of that page:
https://support.native-instruments.com/hc/en-us/sections/360000092537-Purchase-Support
thanks a lot.
