How do you reactivate a subscription with another plan.

jorgen@cuyckens.net · September 26

It seems that it is only possible to reactivate the not wanted yearly plan while I want to subscribe the monthly plan (the highest tier)

Uwe303 · September 27

Hello,

native says this in the FAQ section:

Go to My Account, log in, and click on Subscription.

Click on the MANAGE MY SUBSCRIPTION tab.

Choose your plan and then click on the Change my Subscription option.

Doesn't it work?

jorgen@cuyckens.net · September 27

No it doesn't work. I can only reactivate the not wanted subscription. It is the only option I can choose and after that it goes straight to the pay option.

Uwe303 · September 27

Then only support can help you here I guess, you should be able to contact them here on the bottom of that page:

https://support.native-instruments.com/hc/en-us/sections/360000092537-Purchase-Support

jorgen@cuyckens.net · September 27

thanks a lot.

How do you reactivate a subscription with another plan.

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