deleted alias

turbo
turbo Member Posts: 1 Newcomer
in Native Access

hello nativeros! I have a serious problem. I have deleted my live alias and I have lost access to my email with which I accessed native access and where I had registered a few products... how to proceed to recover the licenses? I can't sleep...

Best Answer

  • Mert_NI
    Mert_NI Customer Care Posts: 655 mod
    Answer ✓

    Hello turbo, we can help you merging your account to your active account, after confirming that that was your account, which will also transfer all of the products in your old account in the new account.

    For that, can you please create a support ticket or open a chat support using this link below:

    https://bit.ly/NI_support_NA

    So our team can help you to solve that issue as soon as possible.

    I hope this helps☺️

Answers

  • Mert_NI
    Mert_NI Customer Care Posts: 655 mod
    Answer ✓

    Hello turbo, we can help you merging your account to your active account, after confirming that that was your account, which will also transfer all of the products in your old account in the new account.

    For that, can you please create a support ticket or open a chat support using this link below:

    https://bit.ly/NI_support_NA

    So our team can help you to solve that issue as soon as possible.

    I hope this helps☺️

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