Maschine MK 2 plug in not showing up in PT2024.6.0

GazzaWest
GazzaWest Member Posts: 4 Newcomer
in Maschine

Hello there,

I have recently updated my system to Apple studio M2 & Pro tools 2024.

Everything loads in NI app, complete suite of Kontakt, battery, guit rig, Komplete control etc and PT except Mschine2- no plugin?

Stand alone loads, but that's not useful..

Please help, I've re installed everything to no avail…?

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    @GazzaWest Sorry to stumble upon your post so late after you initially posted it. Even though we help user on the forum, it's not a substitute for support. I see that you didn't reach out to support regarding this issue. Do you still need help?

    We would first recommend to remove the AAX plugin file from this location:

    Mac HD > Library > Application Support > Avid > Audio > Plug-Ins

    Open PT again, close it.

    Reinstall Maschine 2 in Native Access.

    Make sure to give Maschine 2 and PT full disk access: How to Enable Full Disk Access on macOS

    Open PT again.

    In the case that doesn't help, you can either get back here or get in ytouch with our support here: https://bit.ly/NI_support_maschine

Answers

  • GazzaWest
    GazzaWest Member Posts: 4 Newcomer

    Can I get some support fromNII Please

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    @GazzaWest Sorry to stumble upon your post so late after you initially posted it. Even though we help user on the forum, it's not a substitute for support. I see that you didn't reach out to support regarding this issue. Do you still need help?

    We would first recommend to remove the AAX plugin file from this location:

    Mac HD > Library > Application Support > Avid > Audio > Plug-Ins

    Open PT again, close it.

    Reinstall Maschine 2 in Native Access.

    Make sure to give Maschine 2 and PT full disk access: How to Enable Full Disk Access on macOS

    Open PT again.

    In the case that doesn't help, you can either get back here or get in ytouch with our support here: https://bit.ly/NI_support_maschine

  • GazzaWest
    GazzaWest Member Posts: 4 Newcomer

    Machine 2 not working in pro tools 2024 apple os

    Hello Jeremy,

    I have tried uninstalling & reinstalling- same result.

    Link to support contact is a loop of same answers and no support for this issues.

    Please help- everything else from NI is working normally.


    Thanks,

    Gary Westcott

    Creative Director
    m-1 360 472 1666
    e- garywestcott@mac.com
    http://www.digitalite.net

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    https://community.native-instruments.com/discussion/comment/186565#Comment_186565

    I found your post now. Here is how to get in touch with support: https://bit.ly/NI_Support_How

    Please get in touch, my colleagues will need to have a look in your system.

  • GazzaWest
    GazzaWest Member Posts: 4 Newcomer

    Trying to reach support.

    Thanks

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