how do i transfer product from a person who had passed away?

dontcha
dontcha Member Posts: 1 Newcomer
in Traktor Software & Hardware

a friend gave me a traktor scratch a6 and before i could get a transfer id from him he sadly passed away. is there any way to get one now?

Best Answer

  • ilove1981
    ilove1981 Member Posts: 150 Advisor
    Answer ✓

    I'm sorry to hear this. You could try contacting the support team - they will be able to advise what is possible. I've been unable to transfer a hardware licence from a living person as the current 'registered owner' would not respond to any contact from NI; I've no idea if it will be possible to transfer one from a deceased person.

Answers

  • ilove1981
    ilove1981 Member Posts: 150 Advisor
    Answer ✓

    I'm sorry to hear this. You could try contacting the support team - they will be able to advise what is possible. I've been unable to transfer a hardware licence from a living person as the current 'registered owner' would not respond to any contact from NI; I've no idea if it will be possible to transfer one from a deceased person.

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