M32 MIDI controller is not being detected
Hello members
I am a new user of NI and bought M32. I recently changed my system and after installation of Komplete Kontrol, my NI MIDI device M32 is not being detected. I tried to update the firmware but the patch again is not detecting my MIDI controller.
What should I do ?
Really appreciate support to get this problem resolved
Comments
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Please go into Komplete Kontrol and tell us the exact version number.
Also, what version is your Native Access?
And are you on Mac or PC?
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Komplete kontrol version 3.3.2
Native Access : 3.13.0 (050bb23/1.20.0.0)
PC (windows 11).
In Komplete Kontrol, when i see controller menu, M32 is disabled even when it is connected with my laptop. But I noticed that its lights are linking (turning on and off continuously)
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***blinking
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I tried to update the firmware of M32 by using following updater but even the patcher is not detecting the M32 controller
KKM_FWUpdater_3.17.0_Win
KKM_FWUpdater_140_Win
it might be the USB port as my laptop is lenovo ryzen 7. it might have USB 3 but I am not sure what driver to update for my M32 to detect in my laptop.
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anyone here can assist hat should I do ?
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@BIF any comment? i added the information you asked for.
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