Use voucher and sell instrument?

Aeliron
Aeliron Member Posts: 7 Member
in Komplete Kontrol

I understand "The e-voucher is personalized and only for use by the appointed addressee/user. It is not transferable and may not be re-sold." However, if I use it to buy a qualifying instrument, can that instrument be sold and transferred to someone else?

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 7,342 mod
    edited September 2024
    https://community.native-instruments.com/discussion/35680/use-voucher-and-sell-instrument

    Never heard that using e.g. the general vouchers like a voucher for e.g. EUR 25 should be a problem. So Yes ! you can usually resell what you buy in the shop , even if you got a discount when buying.

    There might be an exception with respect to some items where no payment is involved where e.g. you get a voucher for like 10 expansions or where you get a free expansion or library with a certain product but I don't know the specific rules for that . And always refer to the fine print when you get vouchers and when buying something. And if in doubt always contact customer service and inquire since they always have the final say anyway if any doubt. N.I. Account Support or N.I.Purchase Support as appropriate.

    If you have a specific inquiry then Jeremy_NI might know but he is not here before Monday or later.

  • Aeliron
    Aeliron Member Posts: 7 Member

    yeah, I didn't find anything in the fine print about that … sent a query a few days ago but no reply yet.

  • Vocalpoint
    Vocalpoint Member Posts: 4,031 Expert
    edited September 2024
    https://community.native-instruments.com/discussion/comment/176538#Comment_176538

    You can.

    However - there are safeguards (I believe) like a 60 day (90 day?) freeze on transferring a new instrument from your account to another.

    This time window may be off - but I know there is some deterrent in there for fast buy/sells.

    Check with sales support on that one…

    VP

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