loading issue

Brian John
Brian John Member Posts: 3 Newcomer
edited October 23 in Komplete Kontrol

I am new to NI - I love it however, when I try to load a few different samples (from ie Battery / Massive) in Komplete Kontrol a pop up message appears (see attached) "Plug-in/preset could not be loaded …….as it may not yet be supported by Apple silicon or VST2 to VST3 migration"

I am currently running the latest MACOS 14.6.1 & M3 processor. Also recently installed Native Access. Not sure what I'm missing?

Screenshot 2024-08-24 at 3.10.06 PM.png

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    So is this happening only with Massive and Battery 4? Do you get the same issue if you try to load a Kontakt library?

    Can you load the VST3 of Battery & Massive from here?

    Screenshot 2024-08-27 at 11.09.08.png

    If you go in Komplete Kontrol's preferences, go to Plug-ins Manager:

    Screenshot 2024-08-27 at 11.08.56.png

    Are the VST3 showing there? Are the VST3 files present in this directory?

    Macintosh HD > Library > Audio > Plug-Ins > VST3

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    Is this happening in Komplete Kontrol in standalone, in your DAW or both? How did you install everything on this computer? Did you migrate from another system? If this is happening in your DAW, Is it happening in brand new projects or old projects?

  • Brian John
    Brian John Member Posts: 3 Newcomer

    hi

    it's happening in Komplete Kontrol in standalone. I installed the applications on my computer using Native access and saved the applications under Native Instruments (on the computer's HD). NI's instruments I save on an external HD.

    I didn't migrate from another system.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    So is this happening only with Massive and Battery 4? Do you get the same issue if you try to load a Kontakt library?

    Can you load the VST3 of Battery & Massive from here?

    Screenshot 2024-08-27 at 11.09.08.png

    If you go in Komplete Kontrol's preferences, go to Plug-ins Manager:

    Screenshot 2024-08-27 at 11.08.56.png

    Are the VST3 showing there? Are the VST3 files present in this directory?

    Macintosh HD > Library > Audio > Plug-Ins > VST3

  • Brian John
    Brian John Member Posts: 3 Newcomer

    hi Jeremy

    Mission accomplished / success! I can now load the plugins - (correct directories & KK preferences)

    I have more questions but I need to explore & play first.

    thanks for your help 😀

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    https://community.native-instruments.com/discussion/comment/174572#Comment_174572

    Nice! Good to hear. Don't hesitate to post again if you have other questions/issues!

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