help with native 360 plus

Ghost Audio

i Cannot get my serial to activate any ideas keeps giving me an eeror message

Jeremy_NI

Hey @Ghost Audio Can you share a screenshot of the error message? I see you're already in contact with our support. Please check your inbox.

Ghost Audio

not sure I have tried 100 times

Jeremy_NI

@Ghost Audio My colleagues got back to you earlier today with the following:

The serial is already registered to yor account. The serial is not the problem.

If you open Native Access and log in with that account you should already see all of the 360 Plus products available for installation

Could you please send/post a screenshot showing which products you have available in Native Access?

Please get back to them with the right information.

I've deleted the photo, since it contains a serial.

Ghost Audio

it’s just the free stuff I have

Ghost Audio

just the free stuff

Ghost Audio

I thought that’s how it would work. I’ve deleted and reinstalled native access 40 times as well.

Jeremy_NI

Please send the pictures to my colleague, he is the Native Access specialist.