Native Access 2 "installation failed"

TheRealBart

I installed Native Access 2 (v.3.13) but I can't install/update my software anymore. It's a problem I've always had with Native Access 2 and I solved it by installing the Native Access 1 version, which worked perfectly. Having updated to OS Sonoma 14.6.1 the Native Access 1 version doesn't work anymore and Native Access 2 always gives an "installation failed" error. I visited all the support pages on the Native Instruments website and checked the settings on my computer, which are correct, deleted preferences and more, reinstalled but the problem hasn't been solved! What can I do? Any help is welcome

TheRealBart

I think I found the solution (on Apple OS Sonoma 14.6.1) for the NA 2 "installation failed" error. This is the procedure that worked for me: I opened NA 2 and started the download/upgrade procedure, in this case, of Kontakt 7.10.6. As you start the download from NA 2 in the system download folder you see 2 documents: Kontakt_7_Installer.dmg and Kontakt_7_Installer.dmg.aria2. The first thing I do is move the Kontakt_7_Installer.dmg file to the desktop. Then I create an alias (with Symbolic Link) of Kontakt_7_Installer.dmg that is on the desktop and move that alias to the system download folder and rename the alias exactly like the original: Kontakt_7_Installer.dmg. When the download is finished and NA 2 gives the usual error, the Kontakt_7_Installer.dmg file on the desktop is not deleted (as it happens if it remains in the download folder) and so I can install it manually without any problem. I hope it works for you too!

Master CMB

Same problem, followed every step I could find trying to solve the issue but, at this time, I still don't have any clue on how to get to update via Native Access on my macOS M1 Pro Mac. Any advice would be much appreciated.

TheRealBart

I think I found the solution (on Apple OS Sonoma 14.6.1) for the NA 2 "installation failed" error. This is the procedure that worked for me: I opened NA 2 and started the download/upgrade procedure, in this case, of Kontakt 7.10.6. As you start the download from NA 2 in the system download folder you see 2 documents: Kontakt_7_Installer.dmg and Kontakt_7_Installer.dmg.aria2. The first thing I do is move the Kontakt_7_Installer.dmg file to the desktop. Then I create an alias (with Symbolic Link) of Kontakt_7_Installer.dmg that is on the desktop and move that alias to the system download folder and rename the alias exactly like the original: Kontakt_7_Installer.dmg. When the download is finished and NA 2 gives the usual error, the Kontakt_7_Installer.dmg file on the desktop is not deleted (as it happens if it remains in the download folder) and so I can install it manually without any problem. I hope it works for you too!