Instant crashing using stems with Traktor 4 + Kontrol S5 controller. Anyone else?

canton
canton Member Posts: 10 Member
edited October 22 in Traktor Software & Hardware

Traktor 4.0.2 13, macOS Ventura 13.6.1, Kontrol S5 firmware 0.2.2

If I load up a song (stem version) in deck A, then load up the same song (stereo version) into the deck B, then load up the same song (stem version) into the deck B, I get an instant crash.

If I unplug the S5, I don't have this problem. Anyone else experiencing stem instabilities when using the S5 and the new Traktor?

Best Answer

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 349 mod
    edited August 9 Answer ✓

    Hello!

    I see you have contacted our support team, I created this ticket to include the video also. let us know any update!

Answers

  • Sûlherokhh
    Sûlherokhh Member, Traktor Mapping Mod Posts: 2,827 mod

    I will test this at a later date… Thx for pointing this out.

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 349 mod
    edited August 9 Answer ✓

    Hello!

    I see you have contacted our support team, I created this ticket to include the video also. let us know any update!

  • Friedemann_NI
    Friedemann_NI Product Team Posts: 151 mod

    Hello! A quick heads-up from the headquarters: we are aware of this crash and are looking into it.
    It only happens when you load the Stem version into a deck already playing the original version and only with the S8/S5/D2 connected.

    We have added the issue in the Known Issues section of the What's New in Traktor Pro 4 KB article.

    I'm confident that we will be able to fix this soon.

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