Problems with Komplete Audio 6 Interface

sylpre

I had to set up the computer again after many years. I have Komplete Audio 6 and playback works via the Internet browser. However, when I want to play an audio file, e.g. a WAV or mp3, there is no sound. The Native Instruments Komplete Audio Control Panel shows that no device is connected. The latest drivers are installed, but they are also years old. Why is it that no audio files are played back?

sylpre

Hi Jeremy, Thank you for your reply! It's an MK1. The OS is Windows 10. Sorry, I thought that anybody can see the specifications of others.

I solved the problem. It was a driver problem. I installed the 2015 driver installation program. This deinstalled the newer ones and installed the old drivers. After that everything works fine as it was before I had to set up the system again after a huge HDD failure.

Jeremy_NI

Is it a Komplete Audio 6 MK1 or MK2? What's your operating system?

sylpre

Hi Jeremy, Thank you for your reply! It's an MK1. The OS is Windows 10. Sorry, I thought that anybody can see the specifications of others.

I solved the problem. It was a driver problem. I installed the 2015 driver installation program. This deinstalled the newer ones and installed the old drivers. After that everything works fine as it was before I had to set up the system again after a huge HDD failure.

Jeremy_NI

@sylpre My bad, I should have checked your info in the first place ;)

Glad that you found the soluton to your issue.