Komplete Kontrol 3 - Slow previews (KBDSW-7936)
Answers
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Dont count on a bug fix which is officially adressed by N.I. without state of a fix.
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Not sure if there is even a cause identified yet, that’s probably why this is not an easy fix
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Maybe anyone is able reproducing this error inside a virtual machine and could send the virtual machine to NI?
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Personally I wouldn't want to install and activate my own versions of software within a VM and send it off with all my credentials… Would also take a lot of time and effort to setup and personally have invested time in videos and repros of issues many times in the past hoping for some kind of action, nothing ever actioned or even commented on so not something i'd be keen to waste time on.
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you said you have no issues right? You use komplete kontrol 3.4.1 with MK3 Keyboard? Would you might doing a video and scrolling through the presets with the arrows on the keybed. Would be interesting the browser behaviour on your side…Keyboard plugged in and not and the same procedure as well…
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Do you mean scrolling with the knobs or jogwheel? Thats what I use to scroll previews. The arrows load presets, not the same thing as obviously how fast those load depends on the plugin being loaded and particularly whether it has samples to load. That could be much slower than scrolling previews, which for me is as fast as I can turn the wheel/knob.
I’m wondering now if some people here are referring to 2 different things when they say ‘previews’ are slow? Previews and presets are not the same thing
but happy to post a video anyway when I am in front of my keyboard0 -
Hi Kymeia, did you fill the document that was posted on earlier posts? How many presets do you have in KK? Thanks!
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i mean browsing through the presets with the up and down arrows on the apple keyboard…With the MK3 connected and not…If you have no issues, browsing through the presets should be equalliy fast and previews should be heard equally fast in 2.9.6. i‘m just interested to see if there is really one which has the same experience…
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Has anyone read this from NI?
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OK I never do that but just tried but I don't think this is a good indication of the speed of loading previews but only of communication between the QWERTY keyboard arrows and app. It's a lot slower for both using the keyboard than using the jogwheel, I would say out of the 2 versions KK3 is slightly slower but that is clearly a lag in receiving the input from the keyboard because I know previews load a lot faster using the NI keyboard that is designed to communicate with the app (and in the plugin version some hosts won't even let me use the computer keyboard to browse). The best indication of how fast previews load is how fast you can scroll through, and distinctly hear each of them, them using the fastest method, not a less efficient computer keyboard. Using the jogwheel previews load as fast as I can turn it. I will post a video tomorrow.
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But you keep overlooking, none of this was ever an issue in V2.
And since when is using the computer keyboard to scroll "less efficient"? In V2 you hold the down arrow and it will FLY through presets fast and every sample plays instantly. Why would someone want to do this, well to listen out through hundreds of kicks or snares looking for that snappy one they like. Tell me scrolling through 1000 sounds using a rotary dial is faster than just holding a single key?
Suggesting the KK keyboard is somehow better at scrolling because it was designed to communicate with the app over the issue being some kind of lag between the computer keyboard and the app is not at all correct, and if it was that screams a bad design…
You're sounding more and more like an NI employee each day :)
To demonstrate the speed of K2 since I think you are forgetting,https://drive.google.com/open?id=1Orp-U3A42N9ovFWLA1ta2WXsLwhKjB1d&usp=drive_fs
First few seconds is clicking the down arrow where I hear literally zero delay between key press and the preset preview. next part of the video is using the keyboard arrow. last part is spinning the encoder to scroll.
Now I am still in the process of reinstalling V3 on my dev machine because in order to do so I have to give up V2 on it but I will put comparison videos together. Maybe you can post a video of just how good the scrolling is in V3 using both ways just to compare visually what we are talking about because it sounds a little wack to me…1 -
yes, realized the same
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thanks. This was my assumption and shows that KK3 software has design issues with mk2 keyboards, when the scrolling only works flawless with an mk3 keyboard. The main issue is that the software waits for the mk3 keyboard for somethingas itseems like. So KK3 was basically written for mk3 keyboards and not to support it in the same way for mk2. I think the main issue comes with the additional CPU in MK3 keyboard and interaction with kk3 software. The software needs to be designed like that in a way. But MK2 keybed doesnt has that integrated CPU. And when you dont write additional code for that behaviour it will never be the same. Tbh this issue in my oppinion is not so difficult to debug. Just log the software and check which parts of the code at which step rely on the CPU of the MK3 Keyboard and log down the usage scenario. But when you dont think of such things when you develop this happens. And who will blame an IT Company who wants to sell new products lol😃
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Nonsense! - where there is a problem I am often the first to raise it and I do not give up on raising issues - but it is important to be accurate about what the actual problem is if there's any hope of solving it. You are making general complaints about KK3 because you hate the interface, which is fair enough, but there is a specific bug at work here, maybe more than one actually, and I want to try and narrow things down to something that can actually be tested and then fixed.
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Yes, so now we are getting somewhere
Here are the 3 videos as promised:
KK2 with NI keyboard off using QWERTY keyboard - as you can see the loading is very smooth
KK3 under same conditions - it is distinctly slower - and it didn't record but I also experienced some presets that jumped using the computer keys - especially if I held it down (I think there is also a graphical issue as some of the lagginess seems unrelated to previews loading per se but more like the GUI couldn't keep up with the scrolling - for example at one point I held down the arrow and the previews kept loading as I could hear them, but the cursor position stayed on one spot for a few seconds)
but for comparison here is how fast previews can load (using the NI keyboard jogwheel - I was struggling to go as fast as I could but you can hear each preview loading all the same)
So I think there is definitely some lagginess with using the computer keyboard in KK3 compared to KK2 - that is a bug that may not have been picked up on previously so I will report it
There is also a distinct lagginess in GUI response to keyboard based scrolling, again not apparent with the MkIII (but sounds like it is with earlier models?)
For me there is no lagginess with actual loading and scrolling of previews when using the NI MkIII keyboard, but if there is for some people - particularly if this is apparent with the earlier models - then that is also a bug and the causes of that need to be further narrowed down. To me this seems more related to the communication between the hardware and software, than the capacity of the software to load the previews per se, as clearly it can load them very fast, but only in combination with the newer keyboards. So maybe less a problem with previews, more a problem with scrolling (combined with some graphics related lagginess)?
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