Kontakt 7 update failing keeps telling me to set permissions which I did

illbeni

I just purchased Scene: Saffron and it needs the newest Kontakt 7 update. I have set the disk to full access etc., restarted my machine, updated NI Access, still not working. Any help is appreciated

Mert_NI

https://community.native-instruments.com/discussion/comment/170363#Comment_170363

Hello illbeni, it seems like your Kontakt version is not the latest, even though we don't know why it is not auto updating, I would kindly suggest to download the latest version of the Kontakt using this direct download link: https://drive.google.com/file/d/1SRHNJCFVSeTT2chu77UcgQAlAENcQmU9/view?usp=drive_link

Then please restart your Native Access and retry to use your product.

I hope this helps.

Please let me know about the results afterwards☺️

Vocalpoint

If you are getting a message telling you that your Kontakt is too old - and cannot seem to update it - I am guessing you are running a Mac and it is probably too old as well

What OS are you running?

What version of Kontakt?

What version of Native Access?

VP

illbeni

OS - Version 14.5 (23F79)

KONTAKT - 7.9

Native Access - Version 3.13.0

Vocalpoint

https://community.native-instruments.com/discussion/comment/170363#Comment_170363

Well for sure your Kontakt version is too old. Why it is not updating is a mystery.

Would be helpful to see an actual screencap from Native Access to troubleshoot this.

Or - Might be one for NI support to look into.

VP

illbeni

Yeah, I thought the same, I'll contact NI, thanks.

Tom

Mert_NI

https://community.native-instruments.com/discussion/comment/170363#Comment_170363

Hello illbeni, it seems like your Kontakt version is not the latest, even though we don't know why it is not auto updating, I would kindly suggest to download the latest version of the Kontakt using this direct download link: https://drive.google.com/file/d/1SRHNJCFVSeTT2chu77UcgQAlAENcQmU9/view?usp=drive_link

Then please restart your Native Access and retry to use your product.

I hope this helps.

Please let me know about the results afterwards☺️

illbeni

Hi Mert_NI,

That worked like a charm, thank you.

All the best

Tom

Mert_NI

Hello again illbeni,

I'm happy that it helped and it is working

Have an amazing day☺️