can't login to Beatport account

diver80651
diver80651 Member Posts: 2 Newcomer
edited October 2024 in Traktor Software & Hardware
影像4-8-2024 下午4.18.jpg

after update ver4.1 ,when I try to login my Beatport account, they also show this window

Best Answer

  • diver80651
    diver80651 Member Posts: 2 Newcomer
    Answer ✓

    yes~ finally delete all the file folder and reinstall the software,the issue is fixed,thanks 🙏🏻

Answers

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 362 mod

    Heyo!

    Have you confirmed that the email you are using to log in is the correct one? Sometimes confusion between accounts can happen.

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 362 mod

    Is the issue solved? @diver80651

  • diver80651
    diver80651 Member Posts: 2 Newcomer
    Answer ✓

    yes~ finally delete all the file folder and reinstall the software,the issue is fixed,thanks 🙏🏻

  • manni2403
    manni2403 Member Posts: 1 Member

    bei mir nicht habe alle datei ordner gelöscht problem besteht weiterhin. Kein login möglich bei beat port über Traktor pro 4

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