Symphony Essentials Percussion

KorgZero

Hi everyone,

I have Komplete Ultimate 11.

If I go to the "My KOMPLETE Offers" tab and then to "What's new for me" it turns out that I should have the Symphony Essentials Percussion, but I don't have it. I checked into the products to be installed through Native Access and there isn't.

It's normal?

Thanks :)

Jeremy_NI

Hey @KorgZero Symphony Essentials Percussion was only included in Komplete 12 Ultimate. It wasn't released at the time of the Komplete 11 bundles. It shouldn't show in the "What's new for me" section, would you mind posting a screenshot of that, so I can check what's gone wrong ?

KorgZero

Hey @Jeremy_NI and sorry for late reply.

Here's the screenshot as requested. I have K11Ultimate.

Thank you so much for you support :)

screencapture-native-instruments-en-products-komplete-bundles-komplete-13-ultimate-whats-new-for-me-2022-06-02-10_26_41.png

Jeremy_NI

Hey @KorgZero It's definitely an error on our website, we corrected it. Sorry for the false joy.

KorgZero

ohh... what a pity! 😪 😂

Thank you Jeremy! At least we clarified the situation.

Have a nice day!