I just purchased some of Arturia's synths including Pigments 5 but after installing the NKS functionality isn't working in either KK or Maschine. Pigments shows on my S61 MK2 and in the software and the presets appear but I get no sound preview when scrolling through the list and if I try to load a preset I get a message saying it can't find the NKS file and the presets won't load. The presets will load directly from Pigments own browser.
I also purchased Jup-8 V and OP-Xa V. Both of these work with NKS as expected.
I made sure that the option to install the NKS files was selected.
Windows 11, Komplete Kontrol 2.9.8, Maschine 2.18.4