S4 mk3 .. no output .. input signal and Master LEDs displaying

ShaunyP
ShaunyP Member Posts: 3 Newcomer
edited October 22 in Traktor Software & Hardware

Dear community

I have an S4 mk3 limited edition blue, connected to a MacBook running windows AND Macbook running iOS

Both have DJPro4 .. and now DJPro4

First time I used it on the Windows machine it worked fine.

Second time.. it made weird noises and stopped sending any Master output despite both signal and Master LEDs working.

I have tried reinstalling multiple times on both machines and still all lights working .. no output signal.

Please help!

Many thanks

Best Answer

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 349 mod
    Answer ✓

    I will put you in contact with our support team, they might need to take a look in your computer.

Answers

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 349 mod

    Heyo!

    What about in the OS does it work there?

  • ShaunyP
    ShaunyP Member Posts: 3 Newcomer

    No, unfortunately not

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 349 mod
    Answer ✓

    I will put you in contact with our support team, they might need to take a look in your computer.

  • ShaunyP
    ShaunyP Member Posts: 3 Newcomer

    Yes please

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 349 mod

    Done, we will be contacting you soon.

This discussion has been closed.
Back To Top

Categories