Traktor Pro4 Sync Issue

djvalho
djvalho Member Posts: 10 Member
edited October 22 in Traktor Software & Hardware

Good night,

I just got the newly minted Traktor pro 4. I installed it on my Win 10 system and it was working very well until I noticed that the auto master sync doesn't work. The master sync has to be manually selected after loading track. It does not automatically turn on when the faders are moved to on air positions. I checked the settings, everything looked ok. I restarted a couple times and it remains the same. I even turned on my Traktor pro 3 to compare and the auto master sync worked perfectly on TP3. Has anyone had this problem and if you did, how did you fix it?

Best Answers

  • lord-carlos
    lord-carlos Member Posts: 3,590 Expert
    Answer ✓

    Yes, sorry.

    This thing

    image.png

  • djvalho
    djvalho Member Posts: 10 Member
    Answer ✓

    Ok, in changing the layout, i was able to see the auto/master selection. This solved my problem. Thanks everyone.

Answers

  • Sûlherokhh
    Sûlherokhh Member, Traktor Mapping Mod Posts: 2,832 mod

    For me it's working as it should.

  • Cvarlievxo
    Cvarlievxo Member Posts: 21 Member

    Its about cpu, latency. The sync needs a lot of power to run this. So change your latency. I have had same issue.

  • djvalho
    djvalho Member Posts: 10 Member

    I adjusted the latency, nothing changed. I have operated TP4 without any controller and it still does not fix the problem. The master light does not turn on automatically when I select play on the deck and all the faders are open. I wish someone from NI could chime in and offer suggestions.

  • lord-carlos
    lord-carlos Member Posts: 3,590 Expert

    And you are sure the master clock is set to auto?

    If you want to talk to ni you need to open a support ticket.

  • djvalho
    djvalho Member Posts: 10 Member

    The auto master mode has been selected for remix deck and on air deck. Is that what you mean by master clock?

  • lord-carlos
    lord-carlos Member Posts: 3,590 Expert
    Answer ✓

    Yes, sorry.

    This thing

    image.png

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 349 mod

    Does it work now with Auto on? @djvalho

  • djvalho
    djvalho Member Posts: 10 Member
    https://community.native-instruments.com/discussion/comment/169303#Comment_169303

    I know this thing, i see it on TSP3 but i'm not seeing it on my TSP4. I will change the layout to see if i see it.

  • djvalho
    djvalho Member Posts: 10 Member

    I don't see the auto on my layout, I will try another layout to see it will pop up.

  • Sûlherokhh
    Sûlherokhh Member, Traktor Mapping Mod Posts: 2,832 mod

    Global Section needs to be active for the Master Clock section to be visible. Go to Preferences; it's a checkbox at the top of one of the tabs.

  • djvalho
    djvalho Member Posts: 10 Member
    Answer ✓

    Ok, in changing the layout, i was able to see the auto/master selection. This solved my problem. Thanks everyone.

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