Maschine+ transport control problem!

DuckLabs
DuckLabs Member Posts: 10 Member
edited October 2024 in Maschine

Hello!

Just recently on the M+, I think since the latest update, I'm having this issue where holding SHIFT+TRANSPORT wheel says N/A at the top of the screen, instead of scrubbing through the track as you'd expect.

It's intermittent, but it keeps happening.

If I select something like the volume or swing tab, then back out of that again, it works once more. But then it will happen again periodically! Never had this issue before and it's pretty frustrating, any advice appreciated!

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  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,895 admin

    Would there be any chance for you to catch this on camera/video and share it here?

  • DuckLabs
    DuckLabs Member Posts: 10 Member

    Hi Jeremy, I'll try to do that today, cheers

  • DuckLabs
    DuckLabs Member Posts: 10 Member

    Here's a little video, it's happened again just now... https://photos.app.goo.gl/p8Pw3Dx7umsxjwRh9

  • Andy Wt
    Andy Wt Member Posts: 155 Advisor
    Answer ✓

    @DuckLabs This is well-known bug: https://community.native-instruments.com/discussion/27730/maschine-x1200-1819-bug-is-back

  • DuckLabs
    DuckLabs Member Posts: 10 Member

    @Andy Wt

    Ah…right. Not just me then.

    So they're aware of it at least hopefully. Thanks man. For me though it's not even after text entry, it just happens. At least it's easy to get around, just a bit annoying..

    Thanks for the heads-up

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,895 admin

    Ok, thanks, trying to get some info on this old bug making a comeback. @Andy Wt Thanks for that.

  • DuckLabs
    DuckLabs Member Posts: 10 Member

    Is there any way of contacting NI over this? Seems like such a dumb glitch and I feel like we have no idea if they're on the case or not :/

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,895 admin
    Answer ✓

    @DuckLabs I've pinged the M+ team again.

    In the mean time, you can find the workaround by @Andy Wt at the end of the video, or is it not working for you?

    https://www.youtube.com/watch?v=tsw-6A653sM
  • DuckLabs
    DuckLabs Member Posts: 10 Member

    @Jeremy_NI

    Ah nice one. Hope they can resolve this in the next update then. Yeah I can get around it by double tapping volume/tempo etc, it's just that it's happening every few minutes now it seems, bit of a distraction :/

    Everyone is having this issue I assume?

    Anyway cheers for letting them know, here's hoping

  • DuckLabs
    DuckLabs Member Posts: 10 Member

    @Jeremy_NI

    Any word on this at all?

    If this is a universal issue which I guess it must be surely there's a quick fix incoming?

  • ozon
    ozon Member Posts: 2,069 Expert

    IIRC, this problem exists since 2020 or 2021. I wouldn’t hope for a fix to come „soon“.

  • DuckLabs
    DuckLabs Member Posts: 10 Member
    edited August 2024

    @ozon

    But it's only started (for me) since this last update and it's such an annoying one :(

    Gah NI

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