Installing Previews fails on Mac OS 10.15/Catalina

jcshirke
jcshirke Member Posts: 19 Member
edited October 2024 in Native Access

Here's the error msg I'm getting:

Screen Shot 2022-05-21 at 1.05.46 PM.png

I know this has been an issue in the past for others, but I didn't find a solution for my OS. Any help would be greatly appreciated.

Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,356 admin
    Answer ✓

    Hey @jcshirke Are you trying to install the Previews from a Komplete hard drive ? If you disconnect the drive and try to download it from Native Access, does it work ?

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,356 admin
    Answer ✓

    Hey @jcshirke Are you trying to install the Previews from a Komplete hard drive ? If you disconnect the drive and try to download it from Native Access, does it work ?

  • jcshirke
    jcshirke Member Posts: 19 Member

    That looks like it is going to work. The download has started, so I will post again when it finishes and installs. Fingers crossed. Thank you!

  • jcshirke
    jcshirke Member Posts: 19 Member

    It worked. Thank you!

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