i just bought traktor pro 4 but i cant find it in native access.

trippytrip

Hello everyone, I would like to know if you can help me, today I bought the Traktor Pro 4 software for my MacBook Pro 13 Ship M1 but it does not appear in native access, I put the serial number and everything but it does not appear anywhere, thank you for your help.

Jeremy_NI

@trippytrip Could it be that you are logged in in a wrong account in Native Access? You should get in touch with our support anyway to see what's up: https://bit.ly/NI_support_NA

mykejb

Are you running the latest version of Native Access (3.12.1)? If you're running the earlier version I don't think it appears. You can download the latest version of NA from here - https://www.native-instruments.com/en/specials/native-access-2/

Jeremy_NI

@trippytrip Could it be that you are logged in in a wrong account in Native Access? You should get in touch with our support anyway to see what's up: https://bit.ly/NI_support_NA