License Transfer Fail
Four years ago, I purchased the Maschine Mikro Mk3 from the music store. In the recent weeks I have shut down my business, and among the equipment I put up for sale, I also offered the Maschine for sale.
Yesterday I have sold the Maschine. Me and my buyer have been trying to transfer the license (accordingly to the instructions at the NI website), I have removed the Maschine app from the PC (and from the Native Access account), but as I try to click "Transfer A License", it displays "No registration to transfer were found."
Best Answer
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This is something you'll need to contact support to resolve as they'll need to check your account. You can contact them via the chatbot here - https://support.native-instruments.com/hc/en-us/sections/18115022767005-Account-Support. There is a note that maintenance is happening on the login servers in the morning on July 16th so you might need to try later if you have problems.
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Answers
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This is something you'll need to contact support to resolve as they'll need to check your account. You can contact them via the chatbot here - https://support.native-instruments.com/hc/en-us/sections/18115022767005-Account-Support. There is a note that maintenance is happening on the login servers in the morning on July 16th so you might need to try later if you have problems.
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