Battery and Komplete Kontrol: kits and patches have disappeared

jef

Hey y'all! Losing my mind here… Opened up a new project to find that Battery had an empty list for the kits and samples. Checked disk access, all good… reinstalled, nothing… tried checking the settings in B4 standalone and it can see all of my kits, and the rescan doesn't seem to do anything. Worked just fine yesterday! Any thoughts? 2 year old MacBook Pro, latest OS… nothing changed since yesterday.

jef

Got it fixed! Deleting the Komplete.db3 file and the favourites.db3 file worked for me. (No more favourites but that's better than the alternative!) check step 3 here https://support.native-instruments.com/hc/en-us/articles/210277145-My-Maschine-2-Browser-is-Empty-or-Incomplete

jef

Oh yeah, and old projects work just fine! Seems more like a simple browser thing I'm missing…

jef

Dang, and now Komplete Kontrol shows an empty list. Blerg.

jef

Ahh ******, it's so much worse… everything in KK has lost its patches! (just NKS Init)

Kaiwan_NI

Hi @jef sorry for the trouble you're experiencing with Battery. I see you've already contacted our team and I want to confirm that we're working on your case.

jef

Thanks Kaiwan!

jef

Got it fixed! Deleting the Komplete.db3 file and the favourites.db3 file worked for me. (No more favourites but that's better than the alternative!) check step 3 here https://support.native-instruments.com/hc/en-us/articles/210277145-My-Maschine-2-Browser-is-Empty-or-Incomplete