NI Massive freeze

trom8
trom8 Member Posts: 8 Newcomer
in Massive X & Synths

Hello guys, i just install my Native Instruments Komplete 10 on my brand new PC and i have a problem. Everytime, when i open NI Massive and wants to change preset, or make any other chage with knobs, my massive just freeze and is innactive like 15-20 seconds. Is pretty annoying, becouse samples, programs, and presets have on my system SSD, so it should be quick. Everything works perfectly (Kontakt, FM8). Any ideas?

native instruments_massive.png

Answers

  • trom8
    trom8 Member Posts: 8 Newcomer

    I reinstall it with a Native Access an still going to freeze.

    massive.png

  • chk071
    chk071 Member Posts: 485 Pro

    Please state some info about your PC, like the used operating system, and your system specifcations, including your graphics card.

    Also, I take it that both the VST and the standalone freeze? Have you tried another host, like Savihost?

  • trom8
    trom8 Member Posts: 8 Newcomer

    AMD Ryzen 5 5600X 6-Core, 3,70GHz
    PATRIOT Viper 4 Steel Series DDR4, 16 GB
    ASUS TUF GAMING B550-PLUS (Wi-Fi)
    GIGABYTE RTX 3070 GAMING OC 8G
    SSD Adata 512 GB
    Seagate Barracuda 2TB

    Yes, second picture is standalone - after i reinstall, i open it and instantly freeze. No, i didnt try another host, i dont know what host is, i use FL Studio as a DAW, without working on this DAW it is useless for me.

  • trom8
    trom8 Member Posts: 8 Newcomer

    It was just instant freeze, you can see i dont have any time or option to choose a audio setting, just freeze after i opened it

  • chk071
    chk071 Member Posts: 485 Pro

    You didn't overclock your PC either?

  • trom8
    trom8 Member Posts: 8 Newcomer

    No.. i used it on streaming, everything works perfectly, accept massive.. every change is like 20 seconds of nothing

  • chk071
    chk071 Member Posts: 485 Pro
    edited June 29

    No idea then, sorry. You could try to contact NI support.

    https://support.native-instruments.com/hc/de/sections/360000950237

  • Maciej Repetowski
    Maciej Repetowski Member Posts: 644 Guru
    edited June 29
    https://community.native-instruments.com/discussion/comment/162419#Comment_162419

    What is your screen refresh rate, mate? If it’s anything above 120Hz, try to reduce to 120Hz or below and see if Massive still freezes then.

  • trom8
    trom8 Member Posts: 8 Newcomer

    It is only a 50hz.

  • chk071
    chk071 Member Posts: 485 Pro
    https://community.native-instruments.com/discussion/comment/162489#Comment_162489

    Do you mean 60 Hz? 50 Hz would be very unusual…

  • trom8
    trom8 Member Posts: 8 Newcomer

    Yes, sorry.. Two monitors, 60hz

    hz.jpg

  • chk071
    chk071 Member Posts: 485 Pro
    edited June 30

    Have you tried to run it with only a single monitor connected?

  • trom8
    trom8 Member Posts: 8 Newcomer

    Yes. Still freezing.

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