invalid transfer info

jayski
jayski Member Posts: 2 Newcomer
edited October 2024 in Maschine

i got an hp lapyop toady with windows 11 and i purchased a maschine mk3 on ebay when i tried to transfer my license it keeps telling me that it is invalid

Best Answers

  • maniacintosh81
    maniacintosh81 Member Posts: 765 Guru
    Answer ✓

    I expect you already followed these steps: https://support.native-instruments.com/hc/en-us/articles/209566549-How-to-Import-a-License-Transfer-ID-to-your-NI-Account

    Contact the seller again, maybe there is a mistake in the transfer ID. If this isn‘t the case you will need NI support to assist you.

    https://support.native-instruments.com/hc/en-us/articles/360001301669-My-Serial-Is-Already-Registered-to-Another-User-Account

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,187 mod
    edited July 2024 Answer ✓

    Exactly like @maniacintosh81 said. Here is to contact support for these cases: https://bit.ly/n1acc

Answers

  • jayski
    jayski Member Posts: 2 Newcomer

    invalid number what can i do i am stuck how can i make music?

  • maniacintosh81
    maniacintosh81 Member Posts: 765 Guru
    Answer ✓

    I expect you already followed these steps: https://support.native-instruments.com/hc/en-us/articles/209566549-How-to-Import-a-License-Transfer-ID-to-your-NI-Account

    Contact the seller again, maybe there is a mistake in the transfer ID. If this isn‘t the case you will need NI support to assist you.

    https://support.native-instruments.com/hc/en-us/articles/360001301669-My-Serial-Is-Already-Registered-to-Another-User-Account

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,187 mod
    edited July 2024 Answer ✓

    Exactly like @maniacintosh81 said. Here is to contact support for these cases: https://bit.ly/n1acc

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