Kontakt 7 instant crashes

Tyr
Tyr Member Posts: 13 Member
edited October 2024 in Kontakt

Since Kontakt 7 became available I haven't been able to use it, either in Standalone mode or inside my DAW (I have Studio One and Ableton and same issue). Kontakt opens momentarily for about half a second and immediately crashes, no error message or anything like that. I have uninstalled and re-installed multiple times over the last year or so, or however long it's been since Kontakt 7 was available. Every time I re-install it's the same issue with it.

I have given up with it and just settled for using Kontakt 6 in the meantime.

I have tried the numerous troubleshooting / fixes that are available through Native Instruments website and nothing works.

Even one of the guides which I have linked says to delete Kontakt 7 from localappdata, and then says to "Rename the "default" folder to "default_OLD": But how can I rename that folder after deleting the Kontakt 7 folder on the step before? The default_OLD folder is a subfolder inside of the Kontakt 7 folder.

Anyway, anything I have tried it won't work and pretty sick of the issues with it. I am not even sure what the latest version of Kontakt 7 is? I have version 7.6.1 and according to a few links there are newer versions than this, however this in no update showing in Native Access for Kontakt 7 for me to update.

https://support.native-instruments.com/hc/en-us/articles/115004169849-Kontakt-Crashes

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Answers

  • Vocalpoint
    Vocalpoint Member Posts: 3,075 Expert

    What OS are you using?

    If you are not seeing any updates for Kontakt newer than 7.6.1 - this is an OS issue - most likely Mac OS

    VP

  • Tyr
    Tyr Member Posts: 13 Member

    WIndows 10 us my operating system.

    Even still, if it was an operating system issue that's stopping me from updating to the latest version of Kontakt 7, I still don't understand the issues I am having with the instant crashes. Like I say this has happened ever since I first downloaded Kontakt 7 maybe 2 years ago? (I am not sure when it was released).

  • Vocalpoint
    Vocalpoint Member Posts: 3,075 Expert
    https://community.native-instruments.com/discussion/comment/162191#Comment_162191

    Fair enough - what version of Native Access are you using then?

    VP

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