Cannot destructure property 'accessToken' of 'req.session.params' as it is undefined.

alxs
alxs Member Posts: 1 Newcomer
edited October 2024 in Native Access

I can't login anywhere! When logging onto the website, as soon as I try to access any account information, I get this error:

Cannot destructure property 'accessToken' of 'req.session.params' as it is undefined.

And get redirected to native-instruments.com/auth/callback?error=access_denied&error_description=users-email_already_used

Obviously logging in with Native Access fails completely… So, I'm here trying to get my software installed on a new Mac… stuck. How do I get help with this (old) account that's stuck. Had to make a new account just to post this!

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