How To Use Vouchers

WaterBoy
WaterBoy Member Posts: 6 Newcomer
edited October 22 in Other Software & Hardware

Good morning, all.

Forgive the stooped question - but I can not find an answer anywhere.

I recently purchased (brand new) Maschine Mk3 & S88 Mk3. With the purchase of both, I have received vouchers. I have tried to use these vouchers on the NI Shop (website) but have not been successful. Each time I try and use the vouchers, I receive a message that says I can NOT use them. etc. I've tried purchasing NI instruments in addition to other brands on the NI shop site, but have had no luck.

Please advise.

Answers

  • PK The DJ
    PK The DJ Member Posts: 1,936 Expert

    The vouchers have terms and conditions. From what you've said, I guess you're trying to use them on products that are excluded in the terms and conditions.

    As you've not specified exactly which products you tried to purchase, I'm having to assume that's the case.

  • WaterBoy
    WaterBoy Member Posts: 6 Newcomer
    https://community.native-instruments.com/discussion/comment/161499#Comment_161499

    'morning, PK. thanks for your input.

    Good point, too - I didn't specify which products I tried to purchase.

    with that said …

    *Noire

    *Hammer + Waves Acoustic

    *Damage 2

    The only "NI" product (technically) is Noire (I think). So, that could be the culprit.

    I have the following vouchers:

    * "Free Kontakt Instrument" voucher from my S88 Mk3 purchase

    *"Free $25" voucher also from the S88 Mk3

    *"Free $50" voucher from the Maschine Mk3 purchase

    Thanks again for your input!!

  • PoorFellow
    PoorFellow Moderator Posts: 4,894 mod
    edited June 24
    https://community.native-instruments.com/discussion/comment/161520#Comment_161520

    *Noire

    N.I. vouchers does not work for stuff that is already discounted , you can use a voucher for e.g. Noir or Lores but only when they are not discounted already. (meaning voucher can not be used during the sale for items on sale)

    *Hammer + Waves Acoustic

    N.I. vouchers only works for N.I.'s own stuff so no NKS libraries

    *Damage 2

    N.I. vouchers only works for N.I.'s own stuff so no NKS libraries

  • WaterBoy
    WaterBoy Member Posts: 6 Newcomer

    Thank you for your input. I do appreciate you taking the time to explain, etc.

    Have a great day!!

  • WaterBoy
    WaterBoy Member Posts: 6 Newcomer

    (side note - I decided to purchase Noire)

    😀

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