Been waiting for a week for the serial numbers to be released

I bought some software last Thursday. The order confirmation arrived,
and since Monday the order history says "order created". Since then
nothing has happened, no emails (not even in spam) or in NI Access
(restarted several times, newest version etc.). When I am logged in to
the shop and my products are supposed to be hidden, all the products I
have bought are still visible. What is going wrong?

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Jeremy_NI

@Acidocial Please get in touch with our order support here: https://bit.ly/n1orders

Acidocial

OK, it's finished. The order is complete and I have the full versions in my account. I would say the technical problem is self-inflicted. It's not just Native Instrument that has had technical problems since investment companies bought them up. Massive discounts versus functionality. I can't understand why software that doesn't require any additional resources to produce should cost around €2000, but that's up to everyone to decide for themselves. I just hope that the technical problems with Native and co. don't increase any further and that one day we'll have to do without all of it. Especially not everything we've already bought.PS: Companies with stocks, only the investor counts here.

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Acidocial

More like experiences and observations.

chk071

More like speculative conclusions.

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