Machine Studio Serial number is already registered

Ronnell
Ronnell Member Posts: 1 Newcomer
edited October 2024 in Maschine

I bought my Machine Studio Yesterday from a pawn shop and after downloading Native Access I Tried to put the serial number in but it says it has already been registered. What can I do?

Best Answer

  • maniacintosh81
    maniacintosh81 Member Posts: 765 Expert
    Answer ✓

    Usually you need a licence transfer ID if you buy a Native Instruments product second hand. While obtaining this ID the previous owner unregisters the hardware from his account. Usually you should contact the previous owner and ask for this transfer ID. As this is maybe not possible in your case you need to contact NI support.

    https://support.native-instruments.com/hc/en-us/articles/360001301669-My-Serial-Is-Already-Registered-to-Another-User-Account

Answers

  • maniacintosh81
    maniacintosh81 Member Posts: 765 Expert
    Answer ✓

    Usually you need a licence transfer ID if you buy a Native Instruments product second hand. While obtaining this ID the previous owner unregisters the hardware from his account. Usually you should contact the previous owner and ask for this transfer ID. As this is maybe not possible in your case you need to contact NI support.

    https://support.native-instruments.com/hc/en-us/articles/360001301669-My-Serial-Is-Already-Registered-to-Another-User-Account

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