I think that there are many like me who are unable to re-install Native Access and as such cannot make use of the very very expensive software Native Instruments bundles and sells via Native Access.
My brief recap is I need to repair windows, which I did.
All my instruments were on drives other than C Drive . Ableton and FL studio packs similar.
After the successfully repair of windows I re-instated all my existing software successfully BAR ONE NATIVE ACCESS
It hangs on the installation of NTKDaemon telling me I don't have permission to start the service.
I am installing as Admin and there are no other users accounts on the box. SO I am not sure why that f@cking message appears
I managed to raise a support ticket. Native Access does not actually have a formal support ticketing system which is possibly how the guys in NI manage to keep this problem under the radar.
The person supporting me read from a script which had me remove everything to do with Native Access, Native Instruments packs and attempting to install many different versions of NA and also the service directly itself - all of course ending with "cannot start / insufficient privileges" as ADMIN.
So support said they could not offer any more assistance.
I issued them with two invoices for loss of use and IT costs trying to fix their issues.
I recall that a long time ago another software cowboy installed something at BIOS level which snooped on users music activity. The uninstall package failed to remove it. Perhaps we have a similar issue here.
The folks at NI deny any responsibility or their software to install on a box it previously worked with. They refuse to speak with Windows to identify what the issue is with their software.
As due diligence before I pursue them for the unpaid invoices during which I can start asking some deeper questions about their quality control and testing processes for the software they distribute I seek other users here who have had similar experiences and how they overcame them or indeed discovered that they were unassailable.
After which I start my court action on the unpaid invoices and use the legal discovery phase to dig into just how much quality and testing NI apply to the software they sell /provide
