Native Instruments download very very very slow

Sam Govin

Hi I recently purchased some new instruments and the download is like never ending. I have tried all the advices and suggestion given by NA, but the download sucks.

Is it a native instruments issue, possible to provide a FTP site for downloading the instruments?

I don't see the same issues for Roland, Korg and Musio. Pls advice urgently

Sam

Mert_NI

Hello Sam, have you tried the workaround in this Knowledge Base Article below:

My Native Access Downloads Are Taking Too Long

Sam Govin

Hi Mert thanks for the reply, yes I have tried all those already, but is still very slow

Sam Govin

The downloading lags at the last 2 GB in some cases and takes days before it can complete

Mert_NI

Hello Sam, sorry for continuing issue, I will investigate about this issue and let you know what can cause this situation in more detailed way. Do you use any antivirus program or firewall?

Mert_NI

Hello again Sam, I came back with the alternative solution.

Can you please check this Knowledge Base Article:

How To Set Up a Wi-Fi Hotspot to Activate NI Products on an Offline Computer

And can you please, try and install or re-install a smaller product in the megabytes like a plug-in (Massive for example) and see if that is also slow, or if its just occurs with larger products perhaps (Kontakt Libraries)?

Please let me know about this so I can help you further with this case☺️