Registration Failed!

djcoolcat_
djcoolcat_ Member Posts: 1 Newcomer
edited October 2024 in Maschine

Error message saying: this hardware is already registered by another person. Can somebody help me?

Comments

  • Daniel jay
    Daniel jay Member Posts: 38 Member

    If you bought it used you should contact the person you bought it from and ask if they can unregister the hardware unit from their account. or it is a B-stock product chances are that the hardware unit was already registered but not deactivated.

    I would create a support ticket so NI can look into and fix the problem.

    Mine wouldn't register when I bought it this Tuesday. and NI support helped me fix it yesterday.

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