Abelton live serial?

Aimaniel
Aimaniel Member Posts: 2 Newcomer
edited October 2024 in Native Access

hello guys i have purchased and registered my Komplete Audio Interface im using a windows however i didn’t receive my abelton live copy as mentioned in the help center, have you guys faced any similar issues ?

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  • PK The DJ
    PK The DJ Member Posts: 2,229 Expert

    i didn’t receive

    Where are you expecting it to be? You have to download it from the Ableton site.

  • Aimaniel
    Aimaniel Member Posts: 2 Newcomer
    IMG_6189.jpeg

    i found it kinda odd since i was waiting for the email mentioned in the article 👀

  • PK The DJ
    PK The DJ Member Posts: 2,229 Expert

    The serial number should be listed in your NI account (third party products). You can download the software from ableton.com and register it with the serial number.

    https://www.ableton.com/en/products/live-lite/

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,390 mod
    Answer ✓

    Please check this article: Where Is My Serial Number for Ableton Live Lite?

  • laanro
    laanro Member Posts: 1 Newcomer

    I have the same problem. I didnt receive the email or any serial. Als not in the Native access. On the page 'Where is my serial number for ableton live lite' it says it will only be included with Native Kontrol and I have Native Komplete Audio 2. On the Box of the Komplete Audio 2 is mentioned that Ableton Live Lite software is included.

    Anyone a solution for this? I didn't find a proper emailadres of Native Instruments. So I hope someone here can help me, otherwise im going to send the product back. :(

  • Mert_NI
    Mert_NI Customer Care Posts: 655 mod
    Answer ✓
    https://community.native-instruments.com/discussion/comment/154324#Comment_154324

    Hello laanro, please check the Knowledge Base Article that Jeremy share in this post and this should help you to solve this issue☺️

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