Macintosh HD full, was not before repair in native access, how do I fix? Do I delete native access,

musicwriter01

Heres what happened. Saturday night I got a $350.00 off Spitfire Abbey Road (10) Collection, downloaded to my new Glyph SSD, samples2, somehow my samples 1st SSD got disconnected. Everything spitfire downloaded and installed, but when I checked, nothing was showing up in my Native Access. Rebooted, everything came up repair or relocate. Wouldn’t let me relocate, so I chose reinstall, thinking it would end up in the same place. I have over 200 to repair/reinstall many in the GBs. Before I started, I looked to see how much space I had and the volumes and the MacIntosh HD was only ¼ full if that. I just clicked on one after the other sending installs to Mac HD. After it stopped and wouldn’t continue, , I went in Native Access preferences and changed all to SSD samples2, but too late, still hosed up. Now Cubase just shuts down, Then I get messages when I tried to use mail, pop up says, “mail cannot save information about your mailboxes because there is not enough space in your home folder. Quit mail and delete any files you don’t need, then open mail again.” I cannot find the “home” folder but deleted some .dmg files etc. gave some room, then was able to look in mail. Clicking on the link in the pop up mentioned to reindex mail. Beyond me. Used to know how in windows years ago.

A few months ago, I had IDrive backup send me a HD to backup everything successfully, (before I got my second 4 TB SSD,) returned it back to IDrive. I tried restoring from previous backups on my IDrive local account, from a month ago, but ended it up putting it in the wrong place making it worse adding instead of restoring then finding what I just did deleting empty trash.

Called AppleCare+ all they could do was go in and point to things. Said I needed to get ahold of third party NI. I’m on my iPad,

musicwriter01

thank you AppleCare+ took care of the issue.

1st The Apple Store Genius went in with an application The application they used (free trial) was Daisydisk.  They Found hidden on the Macintosh HD was a duplicate (of what was also on my first ssd) of Native Instruments hogging up the System Data of close to 490GB on a 500GB HD. Once the duplicate was deleted with daisy disk, I got my space back. Im so glad I was able to get AppleCare+! Now in the process of reinstalling things I needed to delete just to see email.
However, to avoid issues like this, recommended for what I am doing to increase, HD space and memory. I didn’t realize that when the mini Mac Pro M2 said it was configurable up to 8 TB and 32MB memory, that it is hard wired to the processor and once its bought, no upgrades, only trade in. So, that’s what im doing. For all the samples and film scoring, I need something heftier. (Processor, HD and memory) The Mac min M2 Pro was a good start, but unable to upgrade, I'm trading in. Apple is building my new computer and ill get it at the end of the month.This is what im upgrading to, might be overkill but I don’t want any problems and it will cost a pretty penny. @74years old, I don’t need to mess around with computers. The last of My bucket list.

Mac Studio
With the following configuration:Apple M2 Ultra with 24‑core CPU, 60‑core GPU, 32‑core Neural Engine64GB unified memory4TB SSD storageFront: Two Thunderbolt 4 ports, one SDXC card slotBack: Four Thunderbolt 4 ports, two USB-A ports, one HDMI port, one 10Gb Ethernet port, one 3.5 mm headphone jackAccessory Kit togo along with my two external 4 TB SSD's

musicwriter01

issue resolved. thank you, but please no more comments.

don't know how to close this issue.

[EDIT by Moderator - Thread closed as per indirect request]

musicwriter01

Macintosh HD is now using 428GB of system data?

victorp.sg

I don’t own any Spitfire Audio products, so I went to their web site and read this FAQ in their Abbey Road One: The Collection product page…

How does your dedicated plug-in work?

Our dedicated plug-in libraries work as standalone instruments in your DAW, meaning that no serial number is provided and the authorisation process happens during your download. We provide an AU, VST2, VST3 and an AAX, so as long as your chosen DAW supports one of those plugin formats, you’re good to go. This library is also NKS compatible.

Based on this information, this is NOT a NI Kontakt instrument library, but a Spitfire Audio dedicated instrument, so no matter how many times you uninstall/install, it will never be listed in Native Access. However, it is NKS compatible, so you can use NI Komplete Kontrol to load the instrument plug-in and use a NI Komplete Keyboard to tweak the instrument parameters.

As for the location of the Spitfire Audio libraries, you have to check your Spitfire Audio app settings for the current install location. You have to do some housekeeping on your Macintosh HD to delete or move the libraries you have installed. As I have already mentioned, I don’t own any Spitfire Audio products, so you have to do some due diligence on your part and search their web site for information or Google for some answers.

musicwriter01

thank you, but no. The issue started when I reinstalled multiples of repair in native access on Macintosh HD without changing locations in preferences.spitfire is all on an SSD external drive. Just don’t know where the large system files are that grew overnight. I’m just going to have to request the IDrive HD backup from a few months ago and restore.. thank you again

PoorFellow

@Jeremy_NI , Quote OP above : "The issue started when I reinstalled multiples of repair in native access on Macintosh HD without changing locations in preferences.spitfire is all on an SSD external drive. Just don’t know where the large system files are that grew overnight." & "Macintosh HD is now using 428GB of system data"

Jeremy_NI

@musicwriter01 It's hard to understand what happened here. If you clicked on repair when your external drive was disconnected then it installed everything where it could, meaning your system drive.

The files are probably installed in their default locations:

• Macintosh HD > Users > *Username* > Downloads
• Macintosh HD > Applications > Native Instruments
• Macintosh HD > Users > Shared

So it should be easy to clean up.

You mention an iDrive, do you mean iCloud or another cloud storage device? We would really advise against that.

musicwriter01

how to clean up?

Jeremy_NI

Well, you just delete the folders that were installed in the wrong locations.

MorrisEd

If you have Time Machine turned on while installing large libraries and it happens to start a backup, then the temp files (which can be huge) will jam up your hard drive by creating “Purgeable” data. You can see how by clivking “Get Info” in finder on the drive letter. The fix requires deleting the files in the registry editor and can be found on google.

musicwriter01

thank you AppleCare+ took care of the issue.

1st The Apple Store Genius went in with an application The application they used (free trial) was Daisydisk.  They Found hidden on the Macintosh HD was a duplicate (of what was also on my first ssd) of Native Instruments hogging up the System Data of close to 490GB on a 500GB HD. Once the duplicate was deleted with daisy disk, I got my space back. Im so glad I was able to get AppleCare+! Now in the process of reinstalling things I needed to delete just to see email.
However, to avoid issues like this, recommended for what I am doing to increase, HD space and memory. I didn’t realize that when the mini Mac Pro M2 said it was configurable up to 8 TB and 32MB memory, that it is hard wired to the processor and once its bought, no upgrades, only trade in. So, that’s what im doing. For all the samples and film scoring, I need something heftier. (Processor, HD and memory) The Mac min M2 Pro was a good start, but unable to upgrade, I'm trading in. Apple is building my new computer and ill get it at the end of the month.This is what im upgrading to, might be overkill but I don’t want any problems and it will cost a pretty penny. @74years old, I don’t need to mess around with computers. The last of My bucket list.

Mac Studio
With the following configuration:Apple M2 Ultra with 24‑core CPU, 60‑core GPU, 32‑core Neural Engine64GB unified memory4TB SSD storageFront: Two Thunderbolt 4 ports, one SDXC card slotBack: Four Thunderbolt 4 ports, two USB-A ports, one HDMI port, one 10Gb Ethernet port, one 3.5 mm headphone jackAccessory Kit togo along with my two external 4 TB SSD's

musicwriter01

issue resolved. thank you, but please no more comments.

don't know how to close this issue.

[EDIT by Moderator - Thread closed as per indirect request]